Privacy Policy
Your privacy matters. Learn how we protect your information and ensure your data security.
Your Privacy Matters to Us
We are committed to protecting your privacy and ensuring your personal information is handled responsibly and securely on our website.
Our Privacy Policy
Effective Date: 10.15.2024
VividMingle ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our website, app, and services (collectively, the "Services"). By accessing or using the Services, you agree to this Privacy Policy.
1. Information We Collect
We collect personal data to improve your experience and ensure the functionality of our Services. The types of information we may collect include:
1.1. Information You Provide to Us:
Account Information: Name, email address, username, password, and profile details (age, gender, preferences).
Payment Information: Credit card details, billing address, and other payment information (collected by third-party payment processors).
Feedback: Information you provide in surveys, suggestions, or reviews.
1.2. Automatically Collected Information:
Usage Data: How you interact with the app, including in-app behaviors, session duration, and activity patterns.
Device Information: IP address, browser type, device type, and operating system.
Location Data: Geolocation data based on device settings.
1.3. Information from Third Parties:
Social Media Data: If you choose to log in via social media (e.g., Facebook, Google), we may access certain profile information (name, email address) from that platform.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide and Improve Services: Personalize your experience, enable AI avatars, and optimize the dating simulations.
To Process Payments: Facilitate subscriptions and in-app purchases.
To Communicate: Send you notifications, account updates, customer support messages, and marketing materials.
To Improve and Analyze: Use data to enhance app functionality, troubleshoot issues, and conduct analytics.
To Ensure Safety: Monitor activities to prevent fraud, spam, or abuse.
3. How We Share Your Information
We may share your information in the following scenarios:
Service Providers: We share data with third-party service providers to facilitate payment processing, cloud hosting, analytics, and customer support.
Legal Requirements: We may disclose personal data if required by law or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred.
4. Your Data Rights
Depending on your location, you may have the following rights regarding your personal data:
Access and Correction: You can access, modify, or delete your profile information at any time through the app settings.
Data Portability: Request a copy of your data in a portable format.
Opt-Out: Unsubscribe from marketing emails or disable certain data collection, like geolocation, through device settings.
Delete Your Account: You can request the deletion of your account and all associated data by contacting support.
5. Data Retention
We retain your personal data for as long as necessary to provide the Services and comply with legal obligations. If you choose to delete your account, we will anonymize or delete your data unless retention is required by law.
6. Security
We take security seriously and use industry-standard encryption and security practices to protect your data. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that a child has provided us with personal information, we will take steps to delete such data.
8. International Data Transfers
If you are accessing our Services from outside of Turkey, your data may be transferred to, stored, and processed in countries with different data protection laws. By using our Services, you consent to the transfer of your information to our facilities and those third parties with whom we share it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website or through the app. Your continued use of the Services after the changes take effect constitutes your acceptance of the revised Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
VividMingle
Email: info@vividmingle.com